| FREQUENTLY
ASKED QUESTIONS
What
are the Minimums for Manufacturing my Custom Products ?
How do I specify a formula?
Are Capsules better than
Tablets?
Do you use only Natural
ingredients?
Should I worry
about B.S.E. (Mad Cow's Disease)?
How do I get a label
for my Custom Product?
Can We provide special packagings; such as Blister Packs, Sample Cards,
Display Boxes?
How is the freight
handled for my order?
What is the lead time for my
order?
What are Quality Control
procedure?
Are
our products manufactured according to GMP guidelines?
Is there
an extra cost (upcharge) for special formulas?
Are dietary
supplements regulated by the FDA?
What
are the Minimums for Manufacturing my Custom Products?
We have the lowest Minimums in the industry!
Minimums are (per formula):
50,000 for Tablets
50,000 for Capsules
50,000 for Vegetarian Capsules
500 lbs for Powders
1200 Bottles for Liquids
1200 Jars for Creams/Lotions
400,000 for Softgels |
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How do I specify a formula? We
make it easy!
You can do any of the following:
Gives us a Supplement Facts Panel
from an existing product in the market and we'll quote on duplicating that
formula. You can also tell us to start with that product and make your
specified changes
Describe to us the function of the
product and list any special ingredients you want used and we'll formulate
the product from that.
Give us a price point and
description of the product's function and we'll formulate and quote from
that.
And of course you can give us a list
of active ingredients and potencies and we'll quote based on your
specification. |
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Are Capsules better than Tablets?
Not necessarily!
Generally capsules will dissolve and
release the active ingredients within 30 minutes while Tablets will take
45 minutes. However, in most cases this will not matter to the function of
the product.
Encapsulated products may be more
suitable for some formulas than others. The price of the product may be
higher for some products in capsules than in tablet form. If you do not
have a preference, let us decide for you and we'll do what's best for your
formula.
Keep in mind that Tablets will allow
us to pack more active ingredients in than even the largest Capsule.
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Do you use only Natural ingredients?
Yes! Unless you specify a synthetic ingredient in
your formula, we will use all natural materials. |
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Should I worry about B.S.E. (Mad Cow's Disease)?
No! All ingredients used in making
our products are certified to be free from B.S.E.
Even the gelatin capsules we use are
certified free from B.S.E.
Many of our clients have chosen to
use Vegetarian Capsules so that their consumers will have nothing to worry
about. Other clients have chosen to add “BSE FREE” seals on their labels
to put the consumers' minds at ease. |
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How do I get a label for my Custom Product?
We'll work with you in any way you
choose to make this part of your product design as simple and easy as
possible.
If you wish, We will design your
label and have it printed for you. We use only the best and most reliable
printing companies. There is no charge for our design services. Simply
fill out the form we will send you that will give us basic information and
return it to us along with any artwork you have. Within 24 hours you will
receive an image of your label.
You probably will have changes. Let
us know what you like and what you don't like. And within 24 hours you'll
have a new image of your label. We'll just keep doing that until you're
happy with the label.
At this point we can send you the
art and you can arrange printing or we can have the label printed for you. |
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Can we provide special packagings; such as Blister Packs, Sample Cards,
Display Boxes?
We have designed and executed
blister cards, boxes, sample card, display cartons, and many other
interesting and unique packagings for our clients. If we can't do it
in-house, we know the special packaging companies that can. |
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How is the freight handled for my order?
We can ship your order in any way
you want.
For orders in the USA, UPS will
usually have the best rates. However, for large shipments we can arrange
trucking at over a 30% discount for most carriers.
Overseas' shipments can be handled
through the freight forwarder of your choice or we can choose a freight
forwarder who from experience we know will provide good service and fair
rates, whether the shipment is going out via Air or Ocean. |
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What is the lead time for my order?
We have the fastest turnaround in
the industry!
From the time you OK the art for the
label, we can usually ship your order within 3-4 weeks. If you're ordering
BULK products, then our lead time is usually less than 3 weeks.
SO YOU SAY YOU'RE IN A HURRY!
We will accommodate any RUSH situation and get you
your order when you need it—–No Worries! No Up charges! |
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What is Our Quality Control procedure?
All our products are manufactured in the USA under
strict GMP Quality Control guidelines and in accordance
with all US Food & Drug Administration policies.
All our products undergo at least 5 Quality Control
testing suites during production and before the product is released to
Shipping.
Raw Materials are cleared by the Pharmacy assuring
that all ingredients meet or exceed the product specification.
Product is tested during and after the mixing
process to guarantee that the ingredients have been completely and
properly distributed throughout the mix. This is an important step in
making sure each tablet or capsule meet the full product specification.
Products are again tested during Tableting / Encapsulation
assuring you that the product meets weight and potency specifications.
After Tableting is completed and before coating, ALL
tablets pass through a Visual QC Inspection table to reject any broken or
damaged tablets.
And, finally, products receive a final and full
testing after packaging guaranteeing that the product meets all potency,
quality and packaging specifications. |
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Are Our products manufactured according to GMP guidelines?
Yes. According to the 1994 Dietary Supplement Health
& Education Act (DSHEA) passed by Congress, the FDA requires that Dietary
Supplements are manufactured in accordance with GMP guidelines. Our QC
procedures perform all GMP's as a minimum standard. In many cases
additional QC checks and balances have been instituted to guarantee the
quality of our products. |
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Is there an extra cost (upcharge) for special formulas?
Absolutely NOT! All formulas are ‘special' to us. There
is no charge for formulating your product. If you add an ingredient to an
existing formula, the only extra cost is the cost of that ingredient.
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Are dietary supplements regulated by the FDA?
Dietary supplements are regulated, although not in
the way prescription or over-the-counter drugs are. Because dietary
supplements are foods, and not drugs, the Food and Drug Administration
(FDA) has the power to ensure that products on the market are both safe
and accurately labeled. Before a product can be sold, a manufacturer must
first notify the FDA of all intended label claims and ensure that they can
be substantiated. |
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